14TH ANNUAL LAW DEPARTMENT OPERATIONS SURVEY REPORT

in collaboration with Deloitte

Providing Insight and Analysis on the Legal Industry

Today’s law departments are flexing their muscles as increasingly sophisticated buyers of legal services. Law department operations professionals are putting pressure on their firms to manage costs and they are considering alternative fee arrangements and service models—not to mention alternative legal service providers.

At the same time, technology is changing everything. Both law firms and law departments struggle every day to comprehend opportunities brought by new technologies such as blockchain, analytics and especially artificial intelligence.

Legal industry leaders turn to Blickstein Group for insight. Its principal, Brad Blickstein, applies his more than 25 years of experience to provide data, analytical acumen and strategic advice.

In addition to its consulting and managed service business, Blickstein Group’s flagship research products include National Law Journal Trailblazers (launched in 2013), The GDPR Reality Check (2017), The Annual Study of Effective Legal Spend Management (launched in 2017) and The Annual Law Department Operations Survey (launched in 2008).

14th Annual Law Department Operations Survey Report

Now in its 14th year! The annual Blickstein Group Law Department Operations Survey, published in collaboration with Deloitte, continues to provide law departments with a consistent platform to benchmark themselves and shed light on key trends. And this year’s report shows how the law department operations function is evolving toward helping law departments deliver more value to their corporations.

Download the report