Law Department Operations Survey

The Annual Law Department Operations Survey was created in 2008 to give law departments a consistent platform to benchmark themselves and shed light on the emerging profession of law department management. The oldest and most comprehensive law department operations survey in the marketplace, the 26-page 2020 Survey Report includes more than 45 data points on the current state of legal department operations.

The yearly survey is created and published by the Blickstein Group, with the advisory board, headed by David Cambria, chief services officer for Baker McKenzie (formerly ADM and Aon), and LDOs from Fortune 300 companies, who consult on the survey.

The sponsors for 2020 are NetDocuments, iManage, AdvoLogix, everlaw, LexFusion and Onit. Our media partner is Above the Law.

The 2020 Survey Report, “Weathering the Storms of 2020,” can be downloaded here.

Please contact Brad Blickstein if you are interested in purchasing the full results package.

Board of Advisors

David Cambria, Chair, Chief Services Officer, Baker McKenzie (formerly ADM and Aon)

Reese Arrowsmith, VP, Head of Operations, Campbell Soup Company

Kimberly Bell, formerly Head of Legal Operations, Nissan Group of North America

Vincent J. Cordo Jr., Central Legal Operations Officer, Shell Oil Company

Ron Denton, Manager, Legal Business Services, Phillips 66

Lisa Maki, Director of Legal Operations, Fiserv

Michael T. Haysley, Director of Operations, Occidental Petroleum

Elizabeth Jaworski, Director, Legal Operations, Astellas

Kiran Mallavarapu, Senior VP & Manager, Legal Strategic Services, Liberty Mutual Insurance

Jon Osgood, Assistant GC and Director OGC Operations, Ford Motor Company

Jeffrey D. Paquin, formerly Chief Counsel, Legal Operations, General Motors LLC

Carol Simcox, Manager of Legal Operations, TE Connectivity

Aaron Van Nice, Vice President, Legal Operations – Legal, Compliance and Government Relations, Archer Daniels Midland

Amy Yeung, General Counsel and Chief Privacy Officer, Lotame