Law Department Operations Survey

The Annual Law Department Operations Survey was created in 2008 to give law departments a consistent platform to benchmark themselves and shed light on the emerging profession of law department management. The oldest and most comprehensive law department operations survey in the marketplace, the 34-page 2019 Survey Report includes more than 70 data points on the current state of legal department operations.

The yearly survey is created and published by the Blickstein Group, in cooperation with Morae Global. The advisory board, headed by David Cambria, chief services officer for Baker McKenzie (formerly ADM and Aon), consists of LDOs from Fortune 300 companies and consults on the survey.

The 12th annual Blickstein Group Law Department Operations Survey is published in collaboration with Morae Global. Other sponsors for 2019 are Icertis, ContractWorks, AdvoLogix, Legal Decoder, iManage, Onit, Alphaserve, Mitratech and Wolters Kluwer. Our media partner is Above the Law.

The 2019 Survey Report, “Continuing to Mature While Bracing for Uncertainty,” can be downloaded here.

Please contact Brad Blickstein if you are interested in purchasing the full results package.

Board of Advisors

David Cambria, Chair, Chief Services Officer, Baker McKenzie (formerly ADM and Aon)

Reese Arrowsmith, VP, Head of Operations, Campbell Soup Company

Kimberly Bell, formerly Head of Legal Operations, Nissan Group of North America

Vincent J. Cordo Jr., Central Legal Operations Officer, Shell Oil Company

Ron Denton, Manager, Legal Business Services, Phillips 66

Lisa Girmscheid, Director of Legal Operations, Fiserv

Michael T. Haysley, Director of Operations, Occidental Petroleum

Elizabeth Jaworski, Director, Legal Operations, Astellas

Kiran Mallavarapu, Senior VP & Manager, Legal Strategic Services, Liberty Mutual Insurance

Jon Osgood, Assistant GC and Director OGC Operations, Ford Motor Company

Jeffrey D. Paquin, formerly Chief Counsel, Legal Operations, General Motors LLC

Carol Simcox, Manager of Legal Operations, TE Connectivity

Aaron Van Nice, Vice President, Legal Operations – Legal, Compliance and Government Relations, Archer Daniels Midland

Amy Yeung, General Counsel and Chief Privacy Officer, Lotame