The Annual Law Department Operations Survey was created in 2008 to give law departments a consistent platform to benchmark themselves and shed light on the emerging profession of law department management. The oldest and most comprehensive law department operations survey in the marketplace, the 26-page 2020 Survey Report includes more than 45 data points on the current state of legal department operations.

The yearly survey is created and published by Blickstein Group with the advisory board of LDOs from Fortune 300 companies, who consult on the survey.

The sponsors for 2020 are NetDocuments, iManage, AdvoLogix, Everlaw, LexFusion and Onit. Our media partner is Above the Law.

The 2020 Survey Report, “Weathering the Storms of 2020,” can be downloaded here.

Please contact Brad Blickstein if you are interested in purchasing the full results package.

Board of Advisors

Reese Arrowsmith, VP, Head of Operations, Campbell Soup Company

Rebecca Benavides, Director Legal Business & Strategy, Microsoft

Richard Brzakala, Director, Global External Legal Services, CIBC

Ron Denton, Manager, Legal Business Services, Phillips 66

Justin Ergler, Director, Alternative Fee Intelligence and Analytics, Global External Legal Relations, GSK Legal

Lisa (Girmscheid) Maki, Manager of Legal Operations, e-Billing and Vendor Management, Splunk

Michael T. Haysley, Director of Operations, Occidental Petroleum

Elizabeth Jaworski, Senior Director, Global Head of Legal Operations, Astellas

Kiran Mallavarapu, Executive VP & Senior Manager, Legal Strategic Services, Liberty Mutual Insurance

Jennifer McCarron, Director of Legal Operations & Technology, Netflix

Jon Osgood, Corporate Secretary and Assistant GC, Ford Motor Company

Farrah Pepper, Chief Legal Innovation Counsel, Marsh McLennan

Carol Simcox, Manager of Legal Operations, TE Connectivity

Aaron Van Nice, Vice President, Legal Operations – Legal, Compliance and Government Relations, Archer Daniels Midland

Amy Yeung, General Counsel and Chief Privacy Officer, Lotame