The Annual Law Department Operations Survey was created in 2008 to give law departments a consistent platform to benchmark themselves and shed light on the emerging profession of law department management. The oldest and most comprehensive law department operations survey in the marketplace, the 44-page 2021 Survey Report includes more than 115 data points on the current and future state of legal department operations.

The yearly survey is created and published by Blickstein Group with the advisory board of LDOs from Fortune 300 companies, who consult on the survey.

The sponsors for 2021 are Deloitte, NetDocuments, ContractPodAi, DWF Mindcrest, FTI Consulting, QuisLex, Wolters Kluwer, iManage, Latitude, Onit and LexFusion.

The 2021 Survey Report, “Navigating in the Era of Doing More With Less,” can be downloaded here.

For more information about the survey or to purchase the full LDO survey results package for 2021, please contact Sam Moon at sam@blicksteingroup.com or call 773.470.8381.

Board of Advisors

Reese Arrowsmith, VP, Head of Operations, Campbell Soup Company

Rebecca Benavides, Director Legal Business & Strategy, Microsoft

Richard Brzakala, Director, Global External Legal Services, CIBC

Ron Denton, Manager, Legal Business Services, Phillips 66

Justin Ergler, Director, Alternative Fee Intelligence and Analytics, GlaxoSmithKline

Lisa (Girmscheid) Maki, Manager of Legal Operations, e-Billing and Vendor Management, Splunk

Michael T. Haysley, Director of Operations, Occidental Petroleum

Elizabeth Jaworski, Senior Director, Global Head of Legal Operations, Astellas

Kiran Mallavarapu, Executive VP & Senior Manager, Legal Strategic Services, Liberty Mutual Insurance

Jennifer McCarron, Director of Legal Operations & Technology, Netflix

Farrah Pepper, Chief Legal Innovation Counsel, Marsh McLennan

Aaron Van Nice, Vice President, Legal Operations – Legal, Compliance and Government Relations, Archer Daniels Midland

Amy Yeung, General Counsel and Chief Privacy Officer, Lotame