The 18th Annual Law Department Operations Survey Report is NOW AVAILABLE!

Law Department Operations Survey

What Is the LDO Survey?

LDO Survey intro

Launched in 2008, the Annual Law Department Operations Survey is the definitive benchmarking study for legal operations professionals. Each year we capture how legal departments are evolving their operating models, deploying technology, and managing spend.

The survey is designed exclusively for in-house Legal Ops, COOs, and other operations leaders. Participants receive the full report alongside their counterparts and a private benchmark view.

Browse 18 years of insight below, or visit the latest report site for the current edition.

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Board of Advisors

Legal operations leaders who shape the LDO Survey each year.

Neshade Abraham

Neshade Abraham

Senior Director, Legal Operations, Pax8

Reese Arrowsmith

Reese Arrowsmith

EVP, Legal Operations and Administration, Fox Corporation

Adam Becker

Adam Becker

Director of Legal Operations, Cockroach Labs

Kimberly Bell

Kimberly Bell

Director, Technology and Innovation, American Express

Kelsey Berteaux

Kelsey Berteaux

Senior Legal Operations Analyst, DigiCert

Richard Brzakala

Richard Brzakala

Senior Director, Global External Legal Services, CIBC

Catherine Choe

Catherine Choe

Chief of Staff to the Chief Legal Officer, Zendesk

Justin Ergler

Justin Ergler

Principal at J. Ergler Consulting | Board, Member at Legal Value Network

Lisa (Girmscheid) Maki

Lisa (Girmscheid) Maki

Legal Operations, Cisco

Mike Haven

Mike Haven

Global Head of Legal Operations, Meta

Michael T. Haysley

Michael T. Haysley

Director of Legal Operations, Occidental Petroleum

Elizabeth Jaworski

Elizabeth Jaworski

VP, Global General Counsel Chief of Staff, Head of Legal Operations, Takeda

Kiran Mallavarapu

Kiran Mallavarapu

Senior Vice President, Claims Strategy & Performance Improvement, The Hanover Insurance Group

Farrah Pepper

Farrah Pepper

Legal Innovation Partner, Harvey

Julie Richer

Julie Richer

Senior Director, Chief of Staff, Legal Operations, Otsuka

Heidi Rudolph

Heidi Rudolph

Global Head of Operations, Legal, CBRE

Aaron Van Nice

Aaron Van Nice

Vice President, Legal Affairs, Regulatory & Compliance (LARC), Operational Excellence, Archer Daniels Midland

Amy Yeung

Amy Yeung

Head of Ads, Legal, Paypal

Past Editions

18 years of LDO Survey reports — click any edition to access the full report.

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